Mind to Thrive PLLC
Privacy Policy
Last Updated 03/17/2025
1. Mind to Thrive’s commitment to privacy:
1.1. Mind to Thrive (“us”, “we” or “our”) is committed to safeguarding the privacy of our clients, staff and visitors of Mind to Thrive, as well as those who visit our website.
1.2. This Privacy Policy (Policy) sets out how we collect and treat your Personal Information and Sensitive Information. The Policy applies to our website www.mindtothrive.com, social media platforms on [Facebook, YouTube, TikTok and Instagram] operated by the us, and to the products and services provided by us in-person and online, including the Program.
1.3. Similar to other commercial websites, our website utilizes a standard technology called “cookies” (see explanation below) and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.
2. Definitions
In this Policy:
2.1. “Personal Information” is categorized as information held by Mind to Thrive, that may identify you, or by which your identity might be reasonably determined. The information you provide us may include, amongst other things, your name, address, email address and phone number. It does not include “Sensitive Information”.
2.2. “Sensitive Information” means any information about an individual’s racial or ethnic origin, political opinions, membership of a political organization, religious beliefs or affiliation, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual preference or practices, criminal record or health information.
3. Collection of Your Data
3.1. To provide our services to you, Mind to Thrive may receive and store Personal Information and Sensitive Information (together, ‘your Data’) that you enter onto our website, provide to us directly or give to us in other forms, including our Waiver & Release Form and Participant Information Sheet.
3.2. Your Data may include your:
3.2.1. Contact details including name, phone number, address and email address;
3.2.2. Payment and billing information, which we may use to bill you for our services and to process your payments (including credit card details);
3.2.3. Health information (both physical and mental health) including information relating to injuries past or present, or whether you are pregnant;
3.2.4. Personal history and family history; and
3.2.5. Other information voluntarily provided by you.
Your Data is collected to ensure your safety and wellbeing, and that of other participants and facilitators at Mind to Thrive, to send information, provide updates and process purchases of services and products provided by Mind to Thrive.
3.3. Sensitive Information, which includes the definition of your Data relating to your health, will not be collected unless you consent to the collection of that information.
3.4. Mind to Thrive collects your Data from you in a variety of ways, including but not limited to in-person, via a website or online platform, social media and when your service is provided.
3.5. We may collect additional personal Data at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your contact or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with us in any other way.
3.6. We may receive your Data from third parties. Those third parties may include your medical practitioners, hospitals, clinics, lawyers and/or family members. If we do, we will protect and use this information as set out in this Policy.
4. Use of Your Data
4.1. Personal Information collected by us will only be used and disclosed for the purpose for which it was collected as set out below. This includes maintaining your account and contact details, providing you with our products and services, and processing payments.
4.2. Mind to Thrive may use Personal Information collected from you to provide you with information and updates on our services, additional products, or opportunities available to you.
4.3. Broadly speaking, we may use your Personal Information for purposes of administering our business activities, providing customer service, to improve our products and services and better understand your needs.
4.4. We may from time to time use your Personal Information for another purpose where it would be reasonably expected by you or if permitted. This includes to effect or enforce a transaction, or procure advice from legal and accounting firms, auditors and other consultants.
4.5. We will not obtain personally-identifying information about you when you visit our site, unless you choose to provide such information to us, nor will such information be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection.
5. Disclosure of Your Data
5.1. Mind to Thrive may disclose your Personal Information (but not Sensitive Information) to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
5.2. Personal Information is only supplied to a third party when it is required for the delivery of our services.
5.3. We may from time to time need to disclose Your Data to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
5.4. We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.
5.5. We may use Your Data to protect the copyright, trademarks, legal rights, property or safety of Mind to Thrive, www.mindtothrive.com, its clients or third parties.
5.6. We may also use and share aggregate or non-personally identifying information about clients for market analysis, research, marketing or other purposes.
5.7. We will not disclose, sell, share or trade your Personal Information to any third parties unless we first receive your consent, except as set out in this Policy.
5.8. We may share Sensitive Information to other medical service providers, such as your general practitioner or specialist medication practitioners. We will only supply this information with your consent, or in circumstances where it is required for the delivery of health services, such as referral to a health service provider and billing, where it is necessary to prevent or lessen a serious threat to a participant in the Program’s life, health or safety, or other reason as permitted by law.
5.9. Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of the United Stated of America.
5.10. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer, to the extent permissible at law, our user databases together with any Personal Information, Sensitive Information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
5.11. By providing us with your Data, you consent to the terms of this privacy policy and the types of disclosure covered by this policy. Where we disclose your Personal Information to third parties, we will request that the third party follow this policy regarding handling your personal information.
6. Use of Cookies
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.
7. IP Addresses
IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you.
8. Email Information
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail and telephone. This also applies when you register for our website, sign up through any of our forms using your email address or make a purchase on this site. For further information see the email policies below.
9. Email Policies
We are committed to keeping your e-mail address confidential.
9.1. We do not sell, rent, or lease our subscription lists to third parties, and we will not provide your personal information to any third party individual, government agency, or company at any time unless strictly compelled to do so by law.
9.2. We will use your e-mail address solely to provide timely information about products and services that we consider may be of interest to you.
9.3. We will maintain the information you send via e-mail in accordance with applicable federal law.
9.4. If, at any time, you would like to stop receiving these promotional emails, you may follow the opt-out instructions contained in any such email. Please note that it may take up to 7 business days for us to process opt-out requests. If you opt out of receiving emails or promotions from us, we still may send you emails about your account, any services you have requested or received from us, or for other customer service purposes. We do not provide your personal information to other organizations for the purposes of direct marketing.
9.5. If you receive communications from us that you believe have been sent to you other than in accordance with this Privacy Policy, or in breach of any law, please contact us using the details provided below.
10. CAN-SPAM Compliance
In compliance with the CAN-SPAM Act, all e-mail sent from our organization will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us.
11. Choice/Opt-Out
Our site provides users the opportunity to opt-out of receiving communications from us and our partners by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at anytime.
Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail.
12. Use of External Links
Www.mindtothrive.com may contain links to many other websites and cannot guarantee the accuracy of information found at any linked site. Links to or from external sites not owned or controlled by Mind to Thrive do not constitute an endorsement by or any of its employees of the sponsors of these sites or the products or information presented therein.
By accessing this website, you are agreeing to be bound by these website Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trademark law.
13. Intellectual Property Rights
All copyrights, trademarks, patents and other intellectual property rights in and on our website and all content and software located on the site shall remain the sole property of or its licensors. The use of our trademarks, content and intellectual property is forbidden without the express written consent from
You must not:
13.1. Republish material from our website without prior written consent.
13.2. Sell or rent material from our website.
13.3. Reproduce, duplicate, create derivative, copy or otherwise exploit material on our website for any purpose.
13.4. Redistribute any content from our website, including onto another website.
14. Acceptable Use
You agree to use our website only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content or disrupting the normal flow of dialogue within our website.
You must not use our website to send unsolicited commercial communications. You must not use the content on our website for any marketing related purpose without our express written consent.
15. Restricted Access
We may in the future need to restrict access to parts (or all) of our website and reserve full rights to do so. If, at any point, we provide you with a username and password for you to access restricted areas of our website, you must ensure that both your username and password are kept confidential.
16. Use of Testimonials
In accordance to with the FTC guidelines concerning the use of endorsements and testimonials in advertising, please be aware of the following:
16.1. Testimonials that appear on this site are actually received via text, audio or video submission. They are individual experiences, reflecting real life experiences of those who have used our products and/or services in some way. They are individual results and results do vary. We do not claim that they are typical results. The testimonials are not necessarily representative of all of those who will use our products and/or services.
16.2. The testimonials displayed in any form on this site (text, audio, video or other) are reproduced verbatim, except for correction of grammatical or typing errors. Some may have been shortened. In other words, not the whole message received by the testimonial writer is displayed when it seems too lengthy or not the whole statement seems relevant for the general public.
16.3. Mind to Thrive is not responsible for any of the opinions or comments posted on www.mindtothrive.com. Mind to Thrive is not a forum for testimonials, however provides testimonials as a means for customers to share their experiences with one another. To protect against abuse, all testimonials appear after they have been reviewed by management of Mind to Thrive. Mind to Thrive does not share the opinions, views or commentary of any testimonials on www.mindtothrive.com – the opinions are strictly the views of the testimonial source.
16.4. The testimonials are never intended to make claims that our products and/or services can be used to diagnose, treat, cure, mitigate or prevent any disease. Any such claims, implicit or explicit, in any shape or form, have not been clinically tested or evaluated.
17. How Do We Protect Your Information and Secure Information Transmissions?
Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Credit Card information and other sensitive information is never transmitted via email.
We may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.
For site security purposes and to ensure that this service remains available to all users, Mind to Thrive uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
18. Security of Your Data
18.1. Mind to Thrive is committed to ensuring that your Data is secure.
18.2. Mind to Thrive will take reasonable steps to protect your Data from misuse, loss, unauthorized access and modification or disclosure.
18.3. Despite taking appropriate measures to protect your Data used and collected by us, please be aware that no data security measures can guarantee 100% security all of the time. The transmission and exchange of information is carried out at your own risk.
18.4. We cannot guarantee the security of your Data that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorized disclosures of your Data, we cannot assure you that your Data we collect will not be disclosed in a manner that is inconsistent with this privacy policy.
18.5. You are solely responsible for maintaining the secrecy of any passwords and other account information pertaining to our Platform, apps or services.
19. Disclaimer and Limitation of Liability
Mind to Thrive makes no representations, warranties, or assurances as to the accuracy, currency or completeness of the content contain on this website or any sites linked to this site.
All the materials on this site are provided “as is” without any express or implied warranty of any kind, including warranties of merchantability, noninfringement of intellectual property or fitness for any particular purpose. In no event shall or its agents or associates be liable for any damages whatsoever (including, without limitation, damages for loss of profits, business interruption, loss of information, injury or death) arising out of the use of or inability to use the materials, even if has been advised of the possibility of such loss or damages.
20. Refund & Chargeback Policy
Mind to Thrive does not permit any refunds or chargebacks for any reason once the coaching program has commenced and invoices have been paid which confirms acceptance of our terms.
21. Policy Changes
Our Privacy Policy is subject to change.
We reserve the right to amend this privacy policy at any time with or without notice. However, please be assured that if the privacy policy changes in the future, we will not use the personal information you have submitted to us under this privacy policy in a manner that is materially inconsistent with this privacy policy, without your prior consent. Please check back from time to time to review our privacy policy.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
22. Complaints about privacy
If you have any complaints about our privacy practices, please feel free to send in details of your complaints to:
Mary Eldridge at [email protected]
We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
23. Contact
If you have any questions regarding this policy, or your dealings with our website, please contact us here: [email protected]
Copyright by Mind to Thrive PLLC 2025. All Rights Reserved.
